Insurance and policies

Insurance and policies

Insurance Information

We believe the travel insurance policy we offer is one of the best available in the school travel market. In the unfortunate event of a claim, our suppliers in resort are familiar with our policy and procedures, which makes for a smoother operation at a stressful time.

You must however check that our policy provides sufficient cover for your particular needs.

STF Travel Insurance Policy

As members of the School Travel Forum, we are able to offer you exclusive access to the STF Travel Sure Insurance policy which has been created by STF, ABTA and AXA specifically for the school travel market.

Customers who have confirmed their booking after 1st September 2021 will have this new policy included in their booking.


For customers who confirmed their trip before 31st August 2020 and have the Endsleigh insurance included in their booking, the policy details can be found below.

Policy no: NS9 0046599

If you confirmed your trip Between the 1st September 2019 and the 31st August 2020 please find your documents here:

Please comply to the Pre Existing Medical Conditions Guide to have full protection under this group policy.


Booking Conditions

We ask that you thoroughly read the booking terms and conditions when planning your school trip. Click here for full details >>

Environmental Policy

We believe that when the experience of travel is delivered in the right way it offers an optimal learning environment of immense educational value, giving rise to a memorable life experience and helping with the personal and holistic development of a young adult. However, we acknowledge tourism’s impacts on the worldwide and local environment and communities, which can be both positive and negative. In response, we endeavour to take every reasonable step towards becoming the leading sustainable provider in school travel, considering environmental, economic and social issues across the breadth of our operation; from our UK office, to our UK and overseas suppliers, and our managed overseas Equity Club programme. This document sets out our current working practices and our improvement objectives to achieve sustainable operations and working practices, as defined by the World Commission on Environment & Development Brundtland Report as:

'Development that meets the needs of the present without compromising the ability of future generations to meet their needs'

Download our environmental policy

Financial Security


All your payments made to us are completely secure. Please refer to the 'Why to book with us' section of our 'About' page for more information. Read more >>

Privacy Policy

We take your privacy and the information you provide to us very seriously.

Read more about our privacy policy >>


We hope the information above answers all your questions, but if there is anything else we can help you with contact us online to ask a question or call 01273 622 111 and we will be happy to help!